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Upcoming Workshops, Blog & More

New therapies and treats for the future...

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POLICIES/FAQs

Some questions you may have are answered below. Please feel free to discuss any further queries or concerns during your initial consultation. 

1.

I am a professional massage therapist and I provide massage therapy treatments only. I previously made a "men by referral-only" rule but I have since changed my stance and am welcoming of all people. I will refuse service if there is any indication of sexual harassment or abuse. I do however provide a lovely, relaxing massage which I hope will leave you feeling happy!

3.

Refunds are available in exceptional circumstances only. I provide a professional service and will always endeavour to do the right thing. If for any reason you are not satisfied with your treatment, I am more than happy to discuss your options with you. 

5.

I aim to offer treatment to absolutely everyone, however there are certain conditions which may limit your treatment options (for example; I am unable to massage broken or fractured bones). Please be as honest as possible during your initial consultation so that I can provide the best treatment possible.

7.

Your personal details are digitally stored with high standards of security. I will only ever pass on medical-related details to your GP if absolutely required and every session is completely confidential.

2.

I will not tolerate any form of abuse, harassment or bullying and I reserve the right to refuse service for any reason. I believe in respect and kindness, which must work mutually. I understand life gets hard sometimes, but this is not an excuse to take out one's stresses on others. 

4.

It is recommended for your safety to wear a mask when in close contact with another person but I remain impartial and it is your choice whether you wear one during treatment. Hand sanitiser is available in my home treatment room. I have also been fully vaccinated against COVID-19 for your peace of mind.

6.

My certificates of qualification and insurance policy are kept in my home treatment room - you are welcome to see these if you have a massage here. I am more than happy to discuss my insurance policy with you if required. You can also verify my massage qualification here: New Skills Academy.

8.

You may cancel or amend your appointment at least 24 hours prior, otherwise you may incur a £20 cancellation fee. I will, however, honour last-minute cancellations or amendments which are due to any flus, colds, viruses, or other exceptional circumstances.